Refund policy

PISTA 30-Night Guarantee

You have 30 days from delivery to try THE 6AM insoles. If your feet don’t feel the difference, email pistainsoles@gmail.com with your order number to request a full refund. Trimmed, worn and danced-on pairs are covered.

The trial starts when your pair is delivered, not when you order. THE 6AM ships in December 2026.

Cancellations before shipment

If you change your mind before your guest-list order ships, email us with your order number for a full refund.

Refunds and returns

Refunds go to your original payment method within 5–10 business days. One refund per customer per drop. Refunded pairs do not need to be shipped back unless we ask. If we ask, we cover the return label.

Damaged or incorrect items

If your order arrives damaged or you receive the wrong item, email us a photo and your order number for a free replacement.

See our 30-Night Guarantee for the same terms.